03 / ENQUIRIES AND ACTIONS IN CHAT
Custom Telegram bot development
I build Telegram bots for enquiries, bookings and notifications. Your bot can ask the right questions, send information to your team or another system, and guide people through an agreed workflow.
01 / When this is a good fit
Does this sound
like your task?
- You ask customers the same questions in every conversation.
- Requests get lost between chat, spreadsheets and business tools.
- Your team needs notifications and simple actions without opening several apps.
02 / FROM TASK TO RESULT
How the work happens
- 01
Workflow
Define the user actions, required data and who receives the result.
- 02
Conversation outline
Agree messages, buttons, error handling and when a person takes over.
- 03
Development
Implement the bot logic, data storage and required integrations.
- 04
Testing and handover
Check real scenarios, configure deployment and hand over access to the owner.
03 / ESTIMATE & SCOPE
What shapes
the scope.
- The number of workflows, roles and records that need to be stored.
- Connections to spreadsheets, CRM systems, calendars and external APIs.
- Payments, an admin interface, AI features and ongoing support.
A chat bot and a Mini App have different scopes. Hosting, paid APIs and ongoing support are estimated separately. Payment options depend on the product, country and Telegram rules and must be checked before inclusion.
What to share for the first conversation
Describe what the bot should ask or do and where the result should go. An example conversation without personal data, the services to connect and a target date are enough to start.
Q / A
Working
together.
How much does a custom Telegram bot cost?
The price depends on workflows, data storage, integrations and admin tools. We first define the smallest useful version; I then provide its price and timeline.
Do I need a bot or a Telegram Mini App?
A bot is often enough for a short conversation, buttons and notifications. A Mini App provides an interface inside Telegram for a catalogue, cart or more involved form.
Can the bot connect to Google Sheets or a CRM?
Yes, where the service supports the required connection. We define what to read or change, access permissions and how failures should be handled.
Can you add AI or payments?
We can scope them as additional features. AI needs examples and quality checks. Payments require checking provider availability and platform requirements first.
Who owns the bot?
The bot is created in your Telegram account. I hand over the source code and deployment instructions, with hosting and access arranged in the owner’s name.
What happens after launch?
We hand over and check the agreed workflow together. New features, monitoring and ongoing support can be arranged as a separate stage.
Useful before you start
Telegram Mini App or bot: which do you need?A RELATED PROJECT
A Telegram Mini App for meal orders
In the meal-ordering project, the bot works alongside a Mini App. The chef receives order details in Telegram; “Accept” and “Prepared” actions update the status shown to the customer. It is a bot within an ordering system.
View projectNEXT STEP
Tell me what
you need.
A website, an app or a workflow you want to simplify. Describe it in your own words; I’ll clarify the details and suggest a first milestone.